Careers

Who We Are

Plaski Advertising is a boutique marketing and web studio rooted in Central Indiana. We partner with local businesses, municipalities, and growing brands to help them show up online with clarity, confidence, and strategy. Our work spans websites, paid media, SEO, email marketing, and social media, all built with a strong emphasis on relationships, trust, and results.

We are small by design, which means our clients work directly with people who care deeply about their businesses. Transparency, communication, and thoughtful strategy are at the core of everything we do.

Our Mission

Helping local businesses grow through strategic marketing that is approachable, effective, and built for the long term.

Our Values

• Integrity & Transparency
  We believe in honest communication, clear expectations, and doing what is right for our clients.

• Strategy First
  Every decision should be intentional, informed, and aligned with real business goals.

• Accountability
  We take ownership of our work, our results, and our relationships.

• Creativity with Purpose
  Marketing should be thoughtful and engaging, not flashy for the sake of it.

• Community Focus
  We value relationships, collaboration, and supporting the communities we serve.

Summary of the Role

We are seeking a Client Success Manager to serve as the primary point of contact for our clients. This role is equal parts relationship management, strategy, and organization.

As a Client Success Manager, you will guide clients through their marketing efforts, help translate business goals into actionable strategies, and ensure projects move forward smoothly. You will collaborate closely with Plaski’s owner and trusted subcontractors while building strong, long-term client relationships.

This role is ideal for someone who enjoys working with people, understands digital marketing fundamentals, and wants to be a trusted advisor rather than a transactional account manager.

What You Will Do

• Serve as the main point of contact for assigned clients

• Build strong, trusting relationships through consistent communication

• Help define and guide marketing strategies aligned with client goals

• Coordinate projects and timelines across websites, paid media, SEO, email, and social content

• Communicate with clients via email, phone, and Zoom on a regular basis

• Review performance metrics and help translate data into clear insights and recommendations

• Identify opportunities to improve results or expand services where appropriate

• Collaborate with internal partners and subcontractors to execute client work

• Stay current on marketing trends and best practices to better support clients

• Ensure clients feel informed, supported, and confident in their marketing investment

What We Are Looking For

You do not need to know everything, but you should be confident in client communication and comfortable with marketing conversations.

Required:

• Experience in client-facing roles such as account management, project management, or marketing coordination

• Strong communication and organization skills

• Ability to manage multiple clients and priorities

• Understanding of digital marketing concepts such as websites, SEO, paid ads, and social media

• Professional, friendly, and calm communication style

• Strong sense of ownership and follow-through

Nice to have, but not required:

• Experience working at a marketing agency

• Familiarity with Google Ads, Meta Ads, GA4, or SEO tools

• Experience presenting results or performance updates to clients

• Background in small business or local marketing

Schedule and Details

• Full-time position

• Hybrid or in-office options available depending on location

• Central Indiana based preferred